The Application Support Team (AST) is responsible for application support, application implementation and development, business analysis, and database management services to our customers.
The application support services consists of how to use software efficiently and effectively, troubleshooting application problems; educating customers, and access security. The application implementation and development services consist of evaluating, designing, developing, installing, configuring, documenting, and deploying applications.
The business analysis services ensure that current and proposed applications meet regulation and business requirements to fulfill customer’s expectations. The database management services role is to design, create, install, monitor, maintain, and performance tune databases.