311: Info & Help
Who to call when you need assistance, 3-1-1 or 706-868-3375.
3-1-1 is a free service of highly trained customer service staff to help you with requests for non-emergency County services and information 24 hours a day, 7 days a week, 365 days a year. 3-1-1 offers a representative to speak with you directly Monday through Friday 7:30 am - 5 pm and monitors all after hours calls and/or emails that may need immediate attention.
Numbers to Know
|911||Life Threatening Emergency - (Fire, Ambulance, and Law Enforcement)|
|811||One Call Center (Utility Locates) or 800-282-7411|
|7-1-1||Telecommunications Relay Service|
|6-1-1||Reporting Problems with Telephone Service|
|5-1-1||Georgia Travel Info (real time traffic information)|
|4-1-1||Telephone Directory Assistance (fee may be charged)|
|3-1-1||Columbia County Government Information and Service Requests|
|2-1-1||United Way Call Center (for health and human service needs)|
Service Request Form
For Some instances it may be required to complete an online service request form. These are handled 8 am until 5 pm, Monday through Friday. All requests submitted during non-business hours or on holidays will be handled on the next business day.
All of us at the county want to make more information easily accessible, anytime of day, at your fingertips. That's why our skilled teams, including our Geographic Information System (GIS) department, are consistently looking to develop apps that make the day-to-day that much easier.
Our team operates best, when we get your honest opinions. Whether a particular customer service representative surpassed your service level expectations, or there's something as a group we should work on, we need your input to continuously improve our services.